Privacy policy

We may collect personal information you voluntarily provide to us and information we receive from permitted third-party lead sources, real-estate platforms, referral partners, advertising platforms, and listing services.

• Name, email address, telephone number, and mailing or property address
• Information submitted through contact forms, property inquiries, valuation requests, or appointment requests
• Property-search preferences, buying, selling, leasing, or investment interests
• Preferred locations, price ranges, property types, appointments, and showings
• Communications and any other information you voluntarily provide

When you visit our website, cookies and similar technologies may collect technical information used to operate and protect the site, understand how it is used, improve performance, and evaluate marketing.

• IP address, browser, device, and operating system
• Pages viewed, visit dates and times, referring source, and website interactions
• General location derived from an IP address, cookie identifiers, and similar technical information

We may use cookies, pixels, analytics technologies, and similar tools to remember preferences, maintain functionality, understand traffic, measure performance, improve the experience, and identify technical or security issues.

You may be able to limit cookies through your browser settings. Disabling certain cookies may affect site functionality.

Information submitted through our forms may be used to respond to your request and may be entered into our customer relationship management system to manage inquiries, maintain records, provide requested services, and communicate with you.

Submitting a form does not automatically require consent to SMS marketing where separate consent is required by law.

The Top Gun Team may use Follow Up Boss or another CRM to maintain client and prospective-client records, manage leads and follow-ups, coordinate appointments, track communications, and provide real-estate services.

CRM records may include contact details, lead source, property interests, communication history, appointment information, and other information relevant to your relationship with us. Service providers may maintain their own privacy and security practices.

• Respond to inquiries and provide real-estate information and services
• Assist with buying, selling, leasing, investing, appointments, and showings
• Maintain lead, client, transaction, and communication records
• Communicate by phone, email, or SMS when authorized
• Personalize and improve our website, services, and communications
• Measure marketing performance, prevent fraud, maintain security, and comply with legal obligations

If you provide a mobile number and consent to text messages, we may send appointment confirmations, reminders, scheduling updates, property communications, responses to inquiries, and service follow-ups. Message frequency varies and message and data rates may apply. Consent is not a condition of purchasing property, goods, or services.

Reply STOP to opt out. Reply HELP for assistance. Wireless carriers are not liable for delayed or undelivered messages.

Mobile numbers, SMS opt-in data, and SMS consent will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. Operational service providers may process information only as reasonably necessary to deliver services.

We may share information in limited circumstances necessary to operate our business or provide requested services, including with CRM, hosting, communications, analytics, scheduling, real-estate, and professional-service providers. We may also disclose information when required by law or reasonably necessary to protect rights, investigate fraud or security issues, enforce agreements, or complete a business transaction.

We do not sell or share personal information with third parties for their own marketing or promotional purposes.

Our website may link to independently operated websites or use third-party services. Those providers may have their own privacy policies and practices, which we encourage you to review.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No website, database, transmission, or storage system can be guaranteed completely secure.

We retain information as reasonably necessary to provide services, maintain relationships and records, fulfill legitimate business purposes, resolve disputes, enforce agreements, and meet legal, regulatory, tax, accounting, licensing, or record-keeping obligations. When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it.

Depending on your location and applicable law, you may be able to request access, correction, deletion, or information about the use of your personal information; withdraw certain consent; and opt out of marketing communications. Exceptions may apply where records must be retained.

We may need to verify your identity before processing a request. Use the team contact details shown on the website to submit a privacy request.

You may unsubscribe from marketing emails through the unsubscribe link in the message or by contacting us. We may still send communications needed to respond to requests, provide services, manage a transaction or existing relationship, or comply with legal obligations.

Our website and services are intended for adults and are not directed to children. We do not knowingly collect personal information from children under 13 through this website.

We may collect, retain, use, or disclose information when reasonably necessary to comply with law, legal process, or governmental requests, or to protect our rights and others.

We may update this policy as our practices, technology, services, or legal requirements change. The updated policy will show a revised effective date.